Choose the plan that fits your clinic.

From solo practitioners to multi-location clinics — AI-powered automation that grows with you. Read our client success stories or contact us for a demo.

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Setup included

A Better Front Desk — Without the Overhead.

Running a clinic front desk is expensive.

Between wages, sick leave, training, turnover, and constant interruptions, the real cost adds up fast. And that's before you factor in missed calls, lost bookings, and no-shows.

The truth is:

Most front desk work is repetitive — and most of it can be automated.

Premium Patient already handles:

  • Inbound and outbound calls
  • AI chat on your website and via SMS
  • Appointment booking, rescheduling, and cancellations
  • Missed call handling and instant text-back
  • Reminders, confirmations, and full follow-up sequences
  • Patient qualification and routing to the right person
  • Seamless handover to your team when needed

And on our fully integrated plan, it also connects directly to your clinic system — keeping appointments and patient data in sync automatically.

All for less than the cost of a few hours of admin time per week.

No sick days.

No burnout.

No staff turnover.

No missed calls.

You're not replacing people.

You're removing wasted time.

Currency:
Billing:

Cover

Never Miss a Patient

For solo practitioners & very small clinics

£179 /month

Billed monthly

Get Started

Includes:

Inbound and outbound calls
AI chat on your website and via SMS
Appointment booking, rescheduling & cancellations
Missed call handling
Human transfer to staff
Message taking & patient qualification
1 location
1 phone number
Call & chat transcripts
Basic reporting
Setup, training & support

Does not include:

Outbound follow-up calls
SMS reminders & campaigns
Automation workflows
CRM
Premium Sync Pro (EMR/PMS)

⭐ RECOMMENDED

Front Desk

AI Front Desk

For growing clinics with admin pressure

£349 /month

Billed monthly

Get Started
Everything in Cover, plus:
Outbound AI voice assistant (follow-ups & confirmations)
Missed call text-back
SMS reminders & confirmations
Smart call routing (by service or urgency)
Automation workflows (basic)
Voice + chat working together
2 phone numbers
1–2 locations
Better reporting & call summaries

Does not include:

Premium Sync Pro (EMR/PMS)

Integrated

Fully Automated Clinic

For busy clinics & multi-practitioner practices

£599 /month

Billed monthly

Get Started
Everything in Front Desk, plus:
Full CRM included
Premium Sync Pro included
(Jane, Cliniko, Nookal, PtEverywhere, SimplePractice, PromptEMR)
Two-way appointment sync
Two-way patient data sync
Advanced workflows & patient journeys
No-show recovery & reactivation
Multi-location support (up to 3)
Priority support

Add-Ons

Capacity

Extra usage pack (1,000 mins) £150/month
Extra location £99/month
Extra phone number £10/month

Complexity

Extra clinic system (second EMR/PMS) £125/month
Advanced workflow build £500–£2,000
Dedicated success manager £350–£500/mo
Advanced ROI / KPI dashboards £25–£50/mo

All plans include generous fair usage designed for the clinic size they're built for. Most clinics never hit any limits.

Frequently Asked Questions

Everything you need to know about our pricing plans. Have more questions? Visit our FAQ page

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TRUSTED BY GROWING BUSINESSES

"Premium Patient helped us capture 3x more leads in the first month"

— Sarah M., Marketing Director