Premium Patient
Powerful Features

Every Feature You Need to Grow Your Business

Premium Patient isn't just a premium assistant—it's your complete customer communication solution that works 24/7 to capture every opportunity. See pricing plans or read client success stories.

Voice AI Chatbot Automation Intelligence Integrations
40+
Powerful Features
10min
Setup Time
∞
Conversations
24/7
Always On
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Voice AI

Never Miss Another Phone Call

Your AI voice assistant answers every call instantly with a natural human voice—24/7, 365 days a year.

Never Miss Another Call

Answers every call instantly with a natural human voice—and makes outbound calls for reminders and follow-ups.

  • Zero wait time, 100% answer rate
  • 40+ natural voice options
  • Smart routing & warm transfers

Speaks Your Customers' Language

Communicates fluently in 50+ languages—automatically detects and responds in whatever language your customer prefers.

  • Auto language detection
  • Real-time translation
  • Cultural adaptation

Smart Conversation Memory

Remembers previous conversations and understands what customers really need—even across different channels and visits.

  • Understands customer intent
  • Recognizes frustration & adapts tone
  • Remembers history across all channels

Full Conversation Records

Every conversation automatically recorded and searchable—so you never miss important details or customer requests.

  • Accurate transcriptions
  • Identifies who said what
  • Search by keyword instantly

Seamless Human Handoff

Transfer complex conversations to your team with full context, conversation history, and customer data—voice or chat.

  • Warm transfers with context
  • Cross-channel continuity
  • Priority routing rules
Woman working in a call center

24/7

Voice Coverage

AI Chatbot

Be Everywhere Your Customers Are

Respond instantly on your website, WhatsApp, Facebook, Instagram—all from one smart AI assistant.

Omnichannel Messaging

One AI that handles all your messaging channels—website chat, WhatsApp, Facebook Messenger, Instagram DMs, and more.

  • Website widget + social media DMs
  • WhatsApp Business integration
  • Unified inbox for all channels

Rich Media Conversations

Share images, videos, documents, and interactive elements to provide visual answers and better customer experiences.

  • Images, videos & documents
  • Interactive buttons & carousels
  • File sharing & attachments

Instant Responses 24/7

No more waiting—customers get immediate answers any time of day or night, even on weekends and holidays.

  • Sub-second response times
  • Unlimited concurrent chats
  • Never miss a message

Customisable Chat Widget

A beautiful chat widget that matches your brand perfectly—customise colours, position, welcome messages, and more.

  • Match your brand colours
  • Custom welcome messages
  • Mobile-optimised design

Proactive Engagement

Don't wait for visitors to ask—automatically start conversations based on behaviour, time on page, or exit intent.

  • Behaviour-triggered messages
  • Exit-intent popups
  • Page-specific greetings

Persistent Chat History

Customers can pick up where they left off—even days later. Their conversation history follows them across devices.

  • Cross-device continuity
  • Remember customer preferences
  • Searchable chat archives
Person use online customer service live chatting to get support with chat bot conversation assistant automatic answering machine. Artificial intelligence, CRM software, AI agent automation technology.

∞

Concurrent Chats

Smart Automation

Never Miss a Booking Again

Turn every enquiry into a booked appointment automatically—while you focus on delivering exceptional care

Books Appointments While You Sleep

Checks your calendar, suggests times, books appointments, sends confirmations, and handles rescheduling—completely hands-free.

Cuts No-Shows by 70%

Sends perfectly timed reminders via call, text, or email—so your schedule stays full and productive.

Only Sends You Ready-to-Buy Leads

Asks the right questions and filters out tyre-kickers—so you only speak to serious prospects.

Follows Up So You Don't Have To

Automatically reaches out to prospects at the perfect moment with personalised messages that convert.

Data Capture & Forms

Collect customer information conversationally. No boring forms—just natural conversation that builds your database.

Email & SMS Automation

Trigger automated email and SMS campaigns based on customer actions, time delays, or specific conditions.

Smart Routing

Automatically route conversations to the right person or department based on inquiry type, urgency, or customer value.

Instant Notifications

Get real-time alerts for high-value leads, urgent requests, or specific triggers via SMS, email, or Slack.

AI Intelligence & Analytics

Get Intelligent Insights Into Performance

See exactly what's working and where to focus your efforts—with actionable insights delivered automatically

See Everything in Real-Time

Track calls, chats, bookings, and conversions as they happen—all in one beautiful dashboard.

  • Live metrics
  • Custom reports
  • Export data

Customer Satisfaction Tracking

Understands when customers are frustrated or excited and adjusts the conversation accordingly—or transfers to your team when needed.

  • Detects customer emotions
  • Adapts conversation style
  • Tracks satisfaction levels

Understands What Customers Really Want

Figures out what customers need—even when they don't explain it clearly—and offers helpful solutions proactively.

  • Understands customer goals
  • Anticipates needs
  • Offers relevant solutions

Gets Smarter Every Day

Learns from every conversation to improve performance and deliver better results over time.

  • Self-optimisation
  • Pattern recognition
  • Performance evolution

Conversation Search

Search all conversations instantly by keyword, customer name, date, sentiment, or topic. Find anything in seconds.

  • Full-text search
  • Advanced filters
  • Topic clustering

Performance Insights

Weekly reports showing what's working, what's not, and specific recommendations to improve conversion rates and customer satisfaction.

  • Actionable insights
  • Trend analysis
  • AI recommendations
Happy manager in glasses speaking on her mobile phone's speaker while business coworkers collaborate in the background.

Real-Time

Analytics Dashboard

Integrations & Platform

Works Seamlessly With Your Current Tools

Plugs straight into the software you already use—no complicated setup or learning curve

Syncs With Your CRM Automatically

Every lead and conversation automatically appears in your CRM—no manual data entry required.

Salesforce HubSpot Pipedrive Zoho

Fills Your Calendar Perfectly

Books straight into your calendar without double-bookings or conflicts—always perfectly coordinated.

Google Calendar Outlook Calendly

Team Communication

Notify your team instantly on their preferred platforms.

Slack Teams Discord

Payment Processing

Collect payments and deposits conversationally.

Stripe PayPal Square

Email Marketing

Add leads to email campaigns automatically.

Mailchimp ActiveCampaign ConvertKit

Zapier & API

Connect to 5,000+ apps via Zapier or custom API.

Zapier Make REST API

Enterprise-Grade Platform Features

Bank-Level Security

256-bit encryption, SOC 2 compliant, GDPR ready

99.9% Uptime

Guaranteed reliability, redundant infrastructure

Mobile App

Manage everything from iOS & Android apps

Team Collaboration

Multiple users, role-based permissions

Cloud-Based

Access from anywhere, automatic updates

Backup & Recovery

Automatic backups, instant data recovery

24/7 Support

Real human support whenever you need it

Ready to Dominate?

You've Seen the Features. Now Experience the Power.

Over 40 powerful features working together to capture every lead, book every appointment, and grow your business 24/7

✓ Voice AI
✓ AI Chatbot
✓ Smart Automation
✓ Analytics
✓ All Integrations
Get Your Free Personalised Demo +44 7378 282711

No Contracts

No Setup Fees

10-min Setup

24/7 Support

Unlimited Calls

Join 500+ businesses that never miss a customer

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98% Customer Satisfaction • 4.9/5 Stars